We are seeking a warm, organized, and enthusiastic front desk receptionist to join our team at The Polish Nail Lounge. As the first point of contact, you play a crucial role in shaping our clients’ experience, ensuring it’s welcoming and seamless from the moment they step into our salon.
Greet clients upon arrival, ensuring a warm and welcoming atmosphere.
Manage appointments, cancellations, and waitlists efficiently using our scheduling software.
Address client inquiries, provide information on our services, and ensure client satisfaction.
Assist in maintaining a clean and organized reception area.
Process transactions accurately and manage the point-of-sale system.
Promote our products and services, sharing the benefits and features with clients.
Collaborate with our team of technicians to ensure smooth daily operations.
Excellent communication and customer service skills.
Ability to multi-task in a fast-paced environment.
Previous experience in a customer-facing role, preferably within a salon or spa setting
Basic knowledge of the beauty industry is a plus.
Proficient in using computer software for scheduling and point-of-sale transactions.
We offer a friendly, supportive work environment, competitive compensation, and opportunities for professional development. If you are passionate about providing exceptional customer service and want to contribute to our salon’s warm and inviting atmosphere, we would love to hear from you.