Date posted: Updated August 2025
Pay: $14.00 – $20.00 per hour
About Us & Our Culture
Join The Polish Nail Lounge, where exceptional teamwork and employee development are at the heart of everything we do! We’re committed to creating a supportive work environment where every team member feels valued, heard, and has opportunities to grow. Our recent employee feedback initiatives have strengthened our already excellent team communication (4.07/5) and team support (4.29/5), and we’re continuously investing in our staff’s success.
What Makes Us Different:
– Recognition-Focused Culture: Monthly recognition themes celebrating Customer Care Champions, Team Collaboration Stars, and Growth & Learning Leaders
– “No Launch Without Training” Policy: Comprehensive training for all new services and products before implementation
– Career Development: Clear advancement pathways with individual career conversations and skill-building opportunities
– Team Connection: Regular paid team-building sessions and cross-department collaboration
– Flexible Emergency Accommodations: Understanding and reasonable policies for personal emergencies
– Bilingual Support: English/Spanish communication ensuring all team members stay informed
Position Overview
We are seeking a highly organized and customer-focused Salon Coordinator to join our collaborative team. As a Salon Coordinator, you’ll be the welcoming face of our salon while working in a supportive environment that prioritizes your professional growth and well-being.
Key Responsibilities
Client Experience & Service:
Greet and welcome clients with exceptional customer service, creating positive first impressions
Manage appointment scheduling using our salon management system, optimizing resources and service flow
Answer phone calls, respond to inquiries, and provide detailed information about services, pricing, and availability
Assist clients in selecting appropriate services and products based on their individual needs
Process payments accurately and handle financial transactions with attention to detail
Team Collaboration & Communication:
Participate in weekly cross-team check-ins to ensure smooth salon operations
Coordinate with nail technicians to maintain efficient service flow and timely appointments
Contribute to our recognition program by nominating teammates for monthly awards
Support bilingual communication needs to ensure all team members and clients feel included
Operational Excellence:
Maintain accurate client records with strict confidentiality standards
Keep reception area clean, organized, and welcoming at all times
Assist with retail product sales, including recommendations and inventory management
Follow established protocols for tool organization and station reset procedures
Participate in ongoing training programs and skill development opportunities
What We’re Looking For
Experience & Skills:
Previous experience as a Salon Coordinator, Receptionist, or similar customer service role
Excellent communication skills in English (Spanish bilingual preferred but not required)
Proficient computer skills and ability to learn salon management software
Strong organizational abilities and comfort multitasking in a busy environment
Attention to detail for client records, scheduling, and financial transactions
Personal Qualities:
Professional, friendly demeanor with genuine passion for client satisfaction
Calm and composed under pressure, skilled at managing expectations and resolving concerns
Reliable and punctual with strong work ethic
Flexibility to work varied shifts including evenings and weekends
Enthusiasm for the beauty industry and continuous learning
Collaborative spirit and appreciation for diverse team environments
What We Offer
Compensation & Benefits:
Competitive hourly pay: $14.00 – $20.00 per hour
Employee discount on services and products
Flexible scheduling options
Professional Development:
Comprehensive training for all new services and procedures
Monthly skill-building workshops (nail art, product knowledge, customer care)
Individual career development conversations
Clear advancement opportunities within the organization
Positive Work Environment:
Regular recognition and appreciation programs
Paid team-building activities and connection time
Supportive emergency accommodation policies
Weekly team communication updates
Cross-training opportunities across departments
Ready to Join Our Team?
If you’re looking for more than just a job – if you want to be part of a team that values your contributions, invests in your growth, and creates an environment where you can thrive – we’d love to hear from you!
Job Types: Full-time, Part-time
Work Location: In person
The Polish Nail Lounge is committed to creating an inclusive workplace where all team members feel valued and supported. We welcome applications from candidates of all backgrounds and experiences.
Apply now (https://thepolishnailloungeandco.com/careers) to become part of our exceptional team and help us continue providing outstanding service while growing your career in the beauty industry!